Terms and Conditions
Terms of Service for Moore IT Services and Repair
1. Introduction
Welcome to Moore IT Services and Repair. By accessing our website, you agree to be bound by the following terms and conditions. Please read them carefully.
2. Services Description
Moore IT Services and Repair provides a range of IT and computer repair services as detailed on our services page. These include, but are not limited to, virus removal, system tune-ups, software and hardware installations, and data recovery services. Please note that our website is solely for informational purposes and to facilitate appointment scheduling. All services are performed in-person or on-site as required and cannot be rendered through the website itself.
3. User Obligations
As a user of our services, you agree to provide accurate and complete information about yourself and your technical issues as required by the service registration process. You also agree to update such information as necessary to maintain its accuracy and completeness.
4. Pricing and Payments
The prices for standard services provided by Moore IT Services and Repair are listed on our website. For customized services, prices are determined based on the complexity of the job and will be provided after a free initial consultation. All quoted prices from the consultation are transparent and final, ensuring no hidden fees.
Payment is required to be made in full before any services are commenced. We accept cash, card, and check. By agreeing to these terms, you commit to paying for the services in advance, as detailed during the consultation.
5. Cancellation and Refund Policy
Cancelling your consultation request is hassle-free and incurs no penalty. You may cancel your appointment through the link provided in the confirmation email we send after booking or by contacting us directly using the phone number listed in the ‘Contact Us’ section of our website.
Please note: Once the free consultation has been agreed upon, and the services have been started; all services rendered by Moore IT Services and Repair are final and non-refundable. However, we stand by the quality of our work with a 6-month warranty from the date of service. This warranty covers any issues related to the services provided and offers repair or adjustments as needed to ensure your satisfaction.
6. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is part of these Terms, describes how we collect, use, and protect your personal data. By using our services, you agree that we may store the personal information you provide for the purpose of maintaining contact with you and managing your service requests.
Additionally, our website may use third-party applications to enhance functionality and user experience. Please be aware that these third-party applications may collect data about you independently, and such data collection is governed by their own privacy policies, not ours. Moore IT Services and Repair is not responsible for the data practices of these third parties.
7. Communication
We will contact you by telephone or text message to coordinate and provide our services. You understand that your phone service provider may charge you for calls or text messages according to the terms of your individual plan or agreement with your provider.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Moore IT Services and Repair and is protected by copyright and intellectual property laws. You may not use any content from our website without express permission.
9. Limitation of Liability
Moore IT Services and Repair will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
10. Dispute Resolution
Any disputes related to these Terms will be resolved through arbitration or in small claims court, subject to applicable law.
11. Changes to Terms
We reserve the right to modify these terms at any time. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms, please contact us through the provided communication channels on our website.